Recruitment

Participant Recruitment

Reaching Every Participant Who Needs Us

Our recruitment framework unites diversity, precision enrollment strategies, and deep community partnerships to deliver faster enrollment across all 18 Centers of Excellence.

40+

Years of Experience

18+

Centers of Excellence

730+

Inpatient Beds

100%

Enrollment Target Met

Commitment to Inclusion

Diversity in Clinical Research

Meaningful research requires participants who reflect the full spectrum of human experience. We have built diversity into every layer of our recruitment process β€” not as an afterthought, but as a foundational obligation.

Representative Enrollment

We actively recruit participants across race, ethnicity, age, gender, socioeconomic background, and geographic location to mirror the populations most affected by disease.

Cultural Competency Training

Our research teams receive ongoing training in cultural humility, language access, and health literacy to ensure every participant feels safe, respected, and fully informed.

Multilingual Outreach

Trial materials, consent forms, and participant communications are available in multiple languages. Our bilingual staff and interpreter services eliminate language as a barrier to participation.

Demographic Enrollment Targets

Racial & ethnic minorities
40%
Women & gender diverse
50%
Ages 65+
25%
Rural or underserved areas
20%

“Diversity in clinical trials is not just the right thing to do β€” it’s scientifically imperative. Treatments must be tested in the populations who will use them.”

How We Deliver

Enrollment Strategy

CenExel's multi-channel enrollment engine combines data intelligence, digital outreach, and proven site-level workflows to exceed sponsor timelines across every therapeutic area.

01

gives participants a frictionless

Targeted digital campaigns across social, search, and programmatic channels reach condition-relevant audiences with precision. Our CenExel Mobile App gives patients a frictionless path from discovery to enrollment.

Social Media

Paid Search

Mobile App

02

Referral Networks & Physician Outreach

Deep relationships with local healthcare providers, hospitals, and specialty clinics generate a steady stream of qualified referrals. Our dedicated physician liaison teams maintain and expand these networks continuously.

HCP Referrals

Hospital Networks

Specialty Clinics

03

Our proprietary participant

Our proprietary patient registry, built over 40+ years, contains hundreds of thousands of pre-qualified volunteers. Returning participants benefit from streamlined re-enrollment and enhanced retention programs.

Participant Registry

Retention Programs

Loyalty Benefits

Roots in Every Community

Community Partnerships

Our 18 Centers of Excellence aren't just research facilities β€” they are active members of their local communities. We forge lasting partnerships with the organizations, faith communities, and health systems that our participants trust most.

Health Systems

Integrated referral pathways with local hospitals and health networks.

Academic Partners

University research programs amplify our reach and scientific depth.

Advocacy Groups

Disease-specific patient organizations connect us to high-need populations.

Partnership Impact Metrics

200+

Active community partners nationwide

18

Metro areas with dedicated outreach teams

35%

Of enrollees referred via community programs

12+

Languages supported across partner network